Polar Power is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use and protect your information when you visit our Website.
Information We Collect
We may collect information including:
- your name
- email address
- phone number
- company name
- information submitted through enquiry forms
- information relating to products or services you request
- website usage information through cookies and analytics technologies
How We Collect Information
Information may be collected when you:
- submit an enquiry
- request a quotation
- contact us by phone or email
- subscribe to marketing communications
- browse our Website
How We Use Your Information
We may use your information to:
- respond to enquiries
- provide quotations or services
- communicate with you about products and services
- improve our Website
- analyse Website performance
- comply with legal obligations
Marketing Communications
If you subscribe to receive marketing communications, you may unsubscribe at any time by following the unsubscribe link in our emails or contacting us directly.
Cookies
Our Website may use cookies to improve user experience and collect anonymous usage information.
Cookies help us:
- understand Website traffic
- improve Website performance
- remember preferences
- support advertising and remarketing activities
You can disable cookies through your browser settings, although some Website features may not function correctly.
Third-Party Services
We may use third-party providers including:
- Google Analytics
- Google Ads
- Meta (Facebook) advertising services
- CRM or marketing automation platforms
- website hosting providers
These providers may collect information in accordance with their own privacy policies.
Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access.
While we implement appropriate security measures, no internet transmission can be guaranteed as completely secure.
Access and Correction
You may request access to the personal information we hold about you or request corrections where appropriate.
Disclosure
We do not sell your personal information.
We may disclose information:
- where required by law
- to trusted service providers assisting us in operating our business
- where necessary to provide requested services
Overseas Disclosure
Some service providers may store information outside Australia. Where this occurs, we take reasonable steps to ensure appropriate privacy protections are in place.
Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this Website.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us via the Contact page on this Website.